Watch how Indian Railways replied to Twitter User who complained of vulgar ads in IRCTC website

On Wednesday, a twitter user named Anand Kumar complained that vulgar advertisements are appearing on the IRCTC ticket booking site. He said that this is very “embarrassing and irritating.” Along with the tweet, he attached several images of the said advertisements and tagged railway minister, Piyush Goyal.

The man must’ve expected praises from other twitter users for pointing out what he believed to be a big problem. But the reply he actually received from Indian railway, was completely unexpected.

The Indian railway, in its response to the complaint explained that the ads are automatically generated by Google based on the searching results of the user. Simply speaking, this means that different advertisements appear on the devices of different users, depending on their interests as reflected by their Google searches.

The reply of the Indian railway left other twitter users in laughter who started trolling Kumar for complaining about advertisements without having proper knowledge of the system. Some even advised him to delete his search history to avoid seeing such ads in future.